Terms & Conditions

Last Updated: June 2026

1. Introduction

Welcome to Whiffdrop.

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. About Us

Whiffdrop is an online retailer specialising in fragrances, perfumes, aftershaves, and related products.

Website: https://whiffdrop.com

Email: hello@whiffdrop.com

3. Eligibility

By placing an order through our website, you confirm that:

You are at least 18 years old or have permission from a parent or guardian.
The information you provide is accurate and complete.
You are authorised to use the payment method provided.

4. Products

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However:

Product packaging may occasionally differ from images shown.
Colours displayed on screens may vary from actual products.
Product availability is subject to stock levels.

We reserve the right to amend product information without notice.

5. Pricing

All prices displayed on our website are in Pounds Sterling (£).

We reserve the right to change prices at any time without prior notice.

The price charged will be the price displayed at the time your order is placed.

6. Orders

Once an order is placed, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order.

A contract is formed only when your order has been dispatched.

We reserve the right to refuse, cancel, or limit orders where necessary, including in cases of pricing errors, suspected fraud, or stock availability issues.

7. Payment

Payment must be received in full before goods are dispatched.

Payments are processed securely through trusted third-party payment providers.

Whiffdrop does not store full payment card details.

8. Shipping & Delivery

Shipping and delivery information is outlined in our Shipping Policy.

While we aim to dispatch orders within stated timeframes, delivery dates are estimates only and cannot be guaranteed.

Whiffdrop shall not be liable for delays caused by delivery carriers or circumstances beyond our control.

9. Returns & Refunds

Returns, refunds, and exchanges are governed by our Returns, Exchanges & Refunds Policy.

Please review that policy before making a purchase.

10. Intellectual Property

All content on this website, including:

Logos
Branding
Product descriptions
Images
Graphics
Website design

is the property of Whiffdrop or its licensors and may not be copied, reproduced, distributed, or used without permission.

11. Limitation of Liability

To the fullest extent permitted by law, Whiffdrop shall not be liable for:

Indirect losses
Consequential losses
Loss of profits
Loss of business opportunities
Loss of data

Our total liability in connection with any order shall not exceed the amount paid for the relevant product.

Nothing in these terms excludes liability that cannot legally be excluded under UK law.

12. Website Availability

We do not guarantee uninterrupted access to our website.

We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

13. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact: