Last Updated: June 2026
Who We Are
Whiffdrop is an online retailer specialising in fragrances, perfumes, and aftershaves.
Website: https://whiffdrop.com
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: hello@whiffdrop.com
Information We Collect
When you place an order, create an account, contact us, or interact with our website, we may collect the following information:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Payment information (processed securely by our payment providers)
- Order history
- IP address
- Browser and device information
- Information submitted through contact forms
We only collect information that is necessary to provide our products and services and to improve your shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Manage returns, refunds, and exchanges
- Communicate regarding your orders
- Improve our website and services
- Detect and prevent fraud
- Comply with legal and regulatory obligations
- Send marketing communications where you have opted in
We will never sell your personal information to third parties.
Cookies
Our website uses cookies to improve functionality and enhance your browsing experience.
Cookies may be used to:
- Remember items in your shopping basket
- Save your preferences
- Enable account login functionality
- Analyse website performance and usage
- Improve website security
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Comments and Reviews
If you leave a product review or comment on our website, we may collect the information displayed in the relevant form, together with your IP address and browser information to help detect spam and fraudulent activity.
Any information you choose to make public through reviews may be visible to other visitors.
Account Registration
If you create an account with Whiffdrop, we will store the information you provide within your customer profile.
You may access, update, or request deletion of your account information at any time by contacting us.
We may retain certain information where required for legal, accounting, or security purposes.
Payments
Payments made through our website are processed securely by trusted third-party payment providers.
Whiffdrop does not store or have access to your full payment card details.
Please refer to the privacy policies of the relevant payment providers for further information on how they process your data.
Third-Party Services
We may use trusted third-party providers to help operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Analytics services
- Email marketing platforms
These providers will only receive information necessary to perform their services on our behalf.
Embedded Content
Pages on this website may include embedded content such as videos, images, maps, or social media feeds.
Embedded content from third-party websites behaves in the same way as if you visited those websites directly and may collect data about you, use cookies, or monitor your interaction with that content.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, tax, and security requirements.
Order information may be retained for several years where required by UK tax and accounting regulations.
Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing activities
- Request transfer of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at hello@whiffdrop.com.
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you information about products, offers, and promotions.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Whiffdrop
Email: hello@whiffdrop.com
Website: https://whiffdrop.com